Privacy Policy

Overview

This Privacy Policy explains how sinho.ai collects, uses, shares, and protects information when you use our websites, dashboards, APIs, developer tools, and related services.

Information We Collect

We may collect information you provide directly, such as your name, email address, company, account details, support messages, billing details, and API or integration preferences.

We may also collect technical and usage information, such as IP address, device and browser information, log data, pages viewed, referring URLs, API requests, performance data, and approximate location derived from your IP address.

Contact Form Submissions

If you contact us through the website, we collect the details you submit, including your email address, optional name, selected subject, message, and basic technical metadata needed to deliver and secure the request. We use this information to respond to you and maintain a record of support or business communications.

Cookies and Similar Technologies

We may use cookies, local storage, analytics tools, and similar technologies to keep the service working, remember preferences, understand usage, improve performance, and protect against abuse.

How We Use Information

• Provide, operate, maintain, and improve the service.
• Create and manage accounts, access, API keys, and integrations.
• Respond to support requests and communicate service updates.
• Monitor reliability, security, abuse prevention, and debugging.
• Analyze aggregate usage and improve product experience.
• Comply with legal obligations and enforce our terms.

How We Share Information

We do not sell your personal information. We may share information with service providers who help us operate the service, such as hosting, analytics, payment, customer support, security, communication, and email delivery providers. We may also share information when required by law, to protect rights and safety, or in connection with a merger, acquisition, financing, or sale of assets.

Data Retention

We retain information for as long as reasonably necessary to provide the service, meet legal obligations, resolve disputes, enforce agreements, maintain security, and improve our products. Retention periods may vary depending on the type of information and context.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No system is completely secure, and we cannot guarantee absolute security.

Your Choices

You may request access, correction, deletion, or export of certain personal information, subject to applicable law and verification. You may also opt out of non-essential communications where available.

Children

The service is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

International Use

If you use the service from outside the United States, your information may be processed in the United States or other countries where we or our service providers operate.

Changes

We may update this Privacy Policy from time to time. If we make material changes, we will update the date above or provide another reasonable notice.

Contact

Questions or privacy requests can be sent to privacy@sinho.ai.